TxtBack
Built for contractors

Our mission— No local service business should lose a job just because they were busy on-site.

You can't answer
every call.
Now you don't have to.

TxtBack texts every missed caller in less than a second, qualifies the lead with AI, and tracks every job — all while you're on the job site.

✓ No credit card  ·  ✓ Full AI Pro access  ·  ✓ Cancel anytime
<1s
avg response
5 min
to set up
more leads captured
24/7
always on
RB
TxtBack AI
Online
Responds in <1 second
AI-qualified lead
Trusted by local service businesses inTexasFloridaTennesseeArizonaGeorgiaOhio

Your dashboard

Every lead, every job, one screen.

A real-time control center that shows exactly who to call back first, what's worth the most, and what's already handled.

app.txtback.org/dashboard
Control Center
Pipeline (Jobs)
Workers
Contacts
SMS Inbox
Analytics
Today's Calls
14
Need SMS
2
Awaiting Reply
5
Pipeline
$8,400
Call-Back Queue
(469) 555-0123
AC not cooling
URGENT
Maria Lopez
Quote follow-up
HIGH
(214) 555-0199
New inquiry
NORMAL

See it in action

A missed call turns into a booked job — automatically.

The moment a call goes unanswered, TxtBack fires an SMS in less than a second. The AI takes it from there — asking the right questions, qualifying the lead, and keeping the customer engaged until you're ready to call back.

SMS fires in less than a second
AI qualifies job type, urgency & address
Appointment dropped into your calendar
BS
Brady's Services
TxtBack · just now
Hi! Sorry we missed your call. What do you need help with?
My AC stopped working, it's 95° outside
That's urgent — we can get someone out today. What's your address?
4821 Maple Ave, Frisco TX
Perfect. Brady will call you within 30 minutes. ✓
Reply...

This entire conversation happened while the owner was on the job site.

See it for yourself

Call our live demo line — miss it on purpose.

This number is hooked up to a real TxtBack account. Call it, let it go to voicemail, and watch the text-back land on your own phone in seconds — exactly what your customers experience.

(469) 281-9449

How it works

Set up in 5 minutes. Works forever.

01

Create your account

Sign up, enter your business info, and pick your plan. Under 3 minutes.

02

We give you a dedicated number

Included in your plan — no separate purchase. Use it as your business line and calls ring your phone like normal; missed ones get covered automatically.

03

Capture every lead

TxtBack texts, qualifies, and tracks every caller while you stay focused on the job.

Features

Everything you need to close more jobs

Responds in less than a second

The SMS fires before the caller even hangs up — faster than any employee.

AI qualifies the lead for you

Job type, urgency, address — the AI extracts what you need before you call back.

Full lead dashboard

Every call, reply, and job status tracked. See your pipeline and revenue in one place.

After-hours coverage

Callers at 9pm get a warm response, not voicemail. You wake up with qualified leads.

Books appointments via SMS

The AI collects schedule details and drops the appointment into your calendar.

Callback reminders

Get a text if a lead hasn't been called back so nothing falls through.

Call recording & AI transcripts

Record answered calls, get a full transcript and an AI summary — what they need, address, next steps — saved right on the job.

New · Growth plan

Every call, recorded, transcribed & summarized by AI.

Answer a call in the field and forget the details? Never again. TxtBack records your calls, writes a full transcript, and gives you an instant AI summary — what they need, the address, how urgent it is, and the next step — saved right on the job. It even auto-creates the contact and the lead for you.

  • Automatic call recording
  • Full searchable transcripts
  • AI summary on every call
  • Auto-creates contacts & jobs
Call with Mike · 2:14 PM
AI Summary
• Needs: water heater replaced
• Address: 4821 Maple Ave
• Urgency: urgent — no hot water
• Next step: quote by end of day
"…yeah it's the one in the garage, been leaking since this morning, we've got no hot water at all so soon as you can get out here…"

The real cost of missed calls

Missing 4 calls a day at an average job value of $0 is $0 gone. Every single day.

You're not losing those jobs because you're bad at your trade. You're losing them because the next number in their contacts answered first. TxtBack levels that playing field.

The Math Is Simple

Average Job Value$250
$100$2,000
Missed Calls Per Week4
130
Annual Revenue Lost
$52,000
Recovered
$33,800

Recover that with TxtBack for just $89.99/month.

Tradespeople love TxtBack

"I was losing 3-4 jobs a week to missed calls. First month with TxtBack I booked 11 extra jobs. Pays for itself 20x over."

Marcus T.
Plumber · Houston, TX

"The AI asks better questions than I do. Customers already know their urgency level and address before I even call back."

Derek W.
Electrician · Dallas, TX

"Set up in 8 minutes. My wife loves that I'm not glued to my phone anymore. Revenue is up and stress is down."

Russ M.
HVAC Tech · Phoenix, AZ

Pricing

Simple, transparent pricing

No setup fees. No contracts. Cancel anytime.

Referred by another business? You both get 50% off your first month — automatically.
Basic
$64.99/month

Everything you need to stop missing leads.

Your own dedicated business phone number
Auto-SMS to every missed caller
Lead dashboard & pipeline
After-hours detection
Callback reminders
Weekly email report
Custom voice message
MOST POPULAR
AI Pro
$89.99/month

The full AI qualification engine for serious local service businesses.

Everything in Basic
AI qualifies leads via SMS conversation
Custom question sequences in order
Smart lead priority scoring
AI cost estimator & Price Book
Calendar + appointment booking
BEST VALUE
Growth
$139.99/month

AI Pro + automated follow-ups to re-engage every customer.

Everything in AI Pro
Call recording, transcription & AI call summaries
Win-back automation with revenue tracking
Team accounts — give your crew their own logins
Smart escalation routing for unhandled urgent leads
SMS & email automations
Market rate insight on your pricing

FAQ

Common questions

About TxtBack

Built by a local,
for locals.

TxtBack was created right here in Frisco, Texas — after watching too many hardworking local business owners lose jobs to competitors simply because they couldn't pick up the phone while on-site.

We built the tool we wish existed: fast to set up, honest pricing, and real results for contractors, concrete crews, trades, and property service businesses of every kind. No bloated software. No $300/month mystery bills.

Frisco, Texas
Built in the DFW metroplex — we know exactly how competitive the local service market is.
Built for local service businesses
From day one, designed for contractors, concrete crews, trades, and anyone who works on-site.
Honest & simple
Flat monthly pricing, no upsells, no contracts. Cancel any time with one click.

Your next missed call
could be your next
$500 job.

Start your 7-day free trial and capture every lead tonight — no credit card, no contracts, no tech skills required.

✓ 7-day free trial✓ No credit card✓ Cancel anytime✓ Keep your number