← Back to TxtBackSMS Messaging Terms & Consent
Last updated: July 27, 2026
About the messaging program
TxtBack provides an automated missed-call text-back and two-way messaging service for local service businesses (such as plumbers, electricians, HVAC technicians, and landscapers). When you call a business that uses TxtBack and your call is not answered, the business's TxtBack number automatically sends you a text message so your inquiry is not lost while the business is unavailable.
How you opt in (consent)
You opt in to receive SMS messages by voluntarily calling the phone number of a business that uses TxtBack. Businesses publish this number on their website, Google Business Profile, business cards, signage, and advertising.
- You look up and dial the business's phone number to request service.
- If the business does not answer, TxtBack sends one automated SMS from the business's number to the number you called from, acknowledging the missed call and asking how the business can help.
- By initiating this call to request service, you consent to receive an SMS reply and to continue the conversation by text about your request.
- That first message includes this disclosure: "Msg & data rates may apply. Reply STOP to opt out, HELP for help."
TxtBack does
not send messages to any consumer who has not first called the business. We do not purchase, rent, or add phone numbers to any list.
Types of messages you may receive
- A reply to your missed call asking how the business can help
- Conversational messages to understand your service need, address, and urgency
- Appointment confirmations and reminders
- Quote or estimate follow-ups
- A review request after a completed job
Message frequency
Message frequency varies based on your conversation and typically ranges from 1 to 10 messages per inquiry.
Message and data rates
Message and data rates may apply. Your mobile carrier's standard messaging and data charges apply to messages you send and receive.
How to opt out
Reply STOP (or CANCEL, QUIT, UNSUBSCRIBE, END) to any message at any time to stop receiving SMS from that business. You will receive one final confirmation that you have been unsubscribed. To opt back in, reply START.
How to get help
Reply HELP to any message for assistance, or contact us at bradyplacework@gmail.com.
Privacy
We do not sell, share, rent, or trade mobile phone numbers or SMS opt-in data with any third party for marketing purposes. Mobile numbers are used solely to deliver SMS messages on behalf of the specific TxtBack business you contacted. See our full
Privacy Policy and
Terms of Service.